Effective as of 20 September 2023
1. Introduction
Welcome to SetlistLive! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile app and related services.
2. Information We Collect
2.1. Information You Provide:
When you use our app, you may voluntarily provide us with the
following types of information:
- Personal Information: such as your name, email address, setlist songs, and any other information you
choose to provide.
- Song Requests: when you generate a QR code link to receive song requests through our app, this information
will be sent to our server.
2.2. Automatically Collected Information:
We may collect certain information automatically when you
use our app, including:
- Device Information: such as your device type, operating system, and unique device identifiers.
- Usage Information: including app usage statistics, crash reports, and analytics data.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our app and services.
- To personalise and enhance your user experience.
- To process and fulfil song requests and display them in the app.
- To communicate with you, respond to your inquiries, and send important updates.
- To detect and prevent fraud, abuse, or security incidents.
- To comply with legal obligations.
4. Disclosure of Your Information
We may share your information with:
- Service Providers: third-party service providers who assist us in operating our app and providing
services.
- Legal Authorities: when required by law, we may disclose your information to comply with legal processes,
investigations, or government requests.
5. Security
We take reasonable measures to protect your information from unauthorised access or disclosure. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of your information.
6. Your Choices
You can manage your information by:
- Reviewing and updating your profile information within the app.
- Contacting us to request changes or deletions of your data.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any material changes through the app or by email.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at https://setlistlive.b4a.app/contact-us/feedback.html
By using our app, you consent to the terms outlined in this Privacy Policy.
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